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URGENT CEO ANNOUNCEMENT
It is clear that the coronavirus situation in Wales has significantly worsened and as a result of this position, Welsh Government has announced that as of midnight tonight we will go into Alert Level 4 restrictions in Wales. Therefore, it is with the greatest of sadness, that I am writing to you to advise that we have now closed our facilities as instructed by the First Minister.
Welsh Government have been absolutely clear that the virus is spreading quickly and therefore we are urging all of our customers, Torfaen Leisure Trust Colleagues, Partners, Clubs and Groups, to follow the current restrictions to keep Torfaen safe and to contribute to the slow of the spread of the virus in Wales as a whole.
I send my sincere apologies to our Torfaen Leisure Trust Team and our Clubs and Groups that we were unable at this time to provide you with advance notice of our closure, but Welsh Government have had to make rapid decisions as a result of the current position.
In relation to any bookings you may have with Torfaen Leisure Trust, please bear with us and our Team will come back to you in the new year with regards to a refund and as previously communicated all January Direct Debits will be suspended.
On behalf of myself, the Board of Trustee’s and our TLT Colleagues, I would like to thank you for your ongoing messages of comfort and support to us since our re-opening on the 10th August. They have been a pleasure to read and have been most welcomed by myself and our team.
We urge you again to follow the rules as set by Welsh Government to ensure that the rate of infection decreases and we are able to get back into our buildings as soon as possible.
Please take care of each other, stay safe and have a peaceful Christmas.
I write with a heavy heart every time I have to communicate with you regarding the COVID pandemic and tonight I write to you with confirmation of our third closure. Our doors will close at end of business on 23rd December and we will ensure that our teams are home safe for Christmas Eve. It has been the most challenging year for our teams and we have Mums, Dads and Guardians who will need to spend time with excited children for the arrival of Santa (I understand he has a full travel pass from the First Minister and will be able to visit all homes)
The reality that we are currently facing is that COVID numbers are rising and whilst Welsh Government know that we are safe and value our services, this is now a public health crisis and everything possible has to be done to slow the spread of this awful virus.
Whilst I write, I have to commend my Torfaen Leisure Trust colleagues who have worked tirelessly throughout this pandemic and as a Chief Executive, I could not be any prouder of the team and their resilience, motivation, care and compassion that they have shown everyone. They have truly been exceptional and Team TLT, I am grateful for your ongoing support.
This closure is for an indefinite period. We are relying upon every one of our customers to follow the guidance and ensure that you do everything possible to enable us to return to the sports and facilities that we love. This is a collective effort and we urge you to help our friends in health who are already struggling with rising cases.
As a Company, as we have done twice before, we will be ready to reopen our doors as soon as we are advised it is safe to do so.
Torfaen Leisure Trust will not be calling the Direct Debits in January for your memberships and we will update you with any further information as soon as we have it.
Please stay safe. Take care of each other and have a peaceful and safe Christmas.
Nadolig Llawen from myself and all the team at TLT