Please read the following information carefully.
As you can appreciate spaces for our Gyms, Pools and Classes are extremely limited and therefore if you are unable to attend you must notify us with plenty of notice. Failure to cancel your session in advance may result in your access to booking being removed and charges being incurred.
Our key priority at TLT is to keep you and our instructors safe and therefore we ask you to adhere to the following guidelines;
By participating in an activity at Torfaen Leisure Trust you agree to this statement:
In the last two weeks, I have not had:
Before entry, we will undertake a non-contact forehead temperature check. If your temperature is above 37.8 degrees, for everyone else’s safety, you will be denied access. We are sure you appreciate our position on this but the safety of our colleagues and other members is paramount.
Please arrive 15 minutes prior to your activity start time, activity ready and ensure that you have adequate refreshments as the water fountains are out of use at present. Sweat towels are NOT permitted. There will be plenty of sanitising equipment for you to utilise at the Centre.
If you are attending a Group Cycle class, your bikes will be sanitised prior to and after use.
At present we will only be offering limited swim sessions and whilst we understand you might be disappointed that your old/preferred time might not be available right now, please try and visit us in one of our other sessions!
Our pool programme will be reviewed continually as the current guidance changes.
You will book for a 1-hour slot and will need to arrive beach ready (Swimwear underneath your clothes).
Adult Lane Swim Sessions are bookable via our mobile app or by contacting our bookings team on 01633 627100. Please choose an appropriate lane for your swim ability, Slow, Medium or Fast and be prepared to move lanes if needed. There will only be a maximum of 3 customers per lane to begin with.
This applies to all bookings made via the Mobile App.
In order to ensure that the attendance at our centres is fully reflected in our usage and due to an increase in 'no shows' and late cancellations which have resulted in numerous customer complaints, we have been left with no alternative than to introduce a new cancellation policy;
Go Play Bookings
It’s critical that we help to keep everyone safe by supporting NHS Test & Trace with detecting people who have recently come into close contact with COVID-19.
Containing outbreaks early is crucial to reduce the spread of COVID-19, protect the NHS and save lives. To do this we will collect your name, contact number and details of your visit. No additional data will be collected for this purpose. The accuracy of the information provided will be the responsibility of the individual who provides it.