Our vision and values have been carefully devised to reflect our ethos of providing for the community of Torfaen.
Torfaen Leisure Trust (TLT) is a company limited by guarantee with charitable status. The Trust was formed in July 2013 to manage and develop the Torfaen County Borough Council Leisure facilities which include swimming pools, sports halls and centres of excellence for both the development of sport amongst professionals and members of the public.
We are proud to host a diverse range of activities within our venues which include health, fitness and many other sports.
In addition to providing multi-purpose centres, the Trust also has staff dedicated to providing specialist projects relating to healthy lifestyles.
We aim to get more local people active and we carefully balance our social ethos and commercial aspirations to maintain, invest and develop a wide range of quality sport and leisure services for our customers.
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The Trust is governed by a Voluntary Board of Trustees including local Councillors and people from a variety of professional backgrounds.
Our vision and values have been carefully devised to reflect our ethos of providing for the community of Torfaen.
They reflect our promises to our customers and we keep them at the heart of everything we do. They were created by the team and we continue to strive to deliver these values in our every day business.
Our Mission
Through our TLT Colleagues we will deliver services that improve wellbeing and value for money to our Customers
Our Vision
Living well, living longer by being active and having fun
Our Values
Customer Promise
We will actively encourage all people to participate in some form of exercise with the overall aim of increasing healthier lifestyles in the Torfaen Community
We will provide safe, well maintained and clean facilities
We will provide a knowledgeable and friendly service to all of our Customers
We will listen and work with our Customers to continuously improve our service, facilities and activities
Wherever possible we will invest in our facilities to improve and upgrade services
As part of our commitment to safeguarding in sport, Torfaen Leisure Trust uses the Welsh Sports Association (WSA) DBS Checking Service for Sport& Leisure. The service is run through its trading arm Vibrant Nation, and provides bilingual, online DBS checks (Disclosure and Barring Service, formally CRB).
The WSA is the only provider of a fully bilingual system and service in Wales, and even offer a free DBS bilingual helpline should you have any questions. WSA offer a range of ID verification options, including the Post Office. The system also utilises the DBS Update Service, allowing Torfaen Leisure Trust to fully enhance our safeguarding practices.
The system is entirely web-based and can be accessed from any location, and is available24 hours a day, seven days a week. The system will also guide you through the process, ensuring that all correct information is provided thus reducing the likelihood of errors. Most applications are returned within 2 weeks, although many come back much quicker than this, some as quickly as 24 hours.
All individuals working with/having regular unsupervised contact with children should undertake an enhanced disclosure DBS check.
For more information on DBS checks, please contact the Welsh Sports Association via thee-mail address or Helpline service below:
Tel: 029 2033 4995
Alternatively contact your Torfaen Leisure Trust safeguarding lead:
Brett Nowell, Eleanor Roberts and Angharad Collins
01633 627100
Risk and Governance
Health & Safety Policy
