Jobs

Job Opportunities

If you think you have the necessary skills for our jobs below we'd love to hear from you! 

Please complete a CV with a covering letter telling us why you are the right person for the job!

 

 

Customer Experience Manager

Cwmbran Stadium

£29,798 per annum

Full time, permanent 

 

Job Description & Person Specification

An exciting opportunity has arisen at Cwmbran Stadium, for an enthusiastic Manager to join the Team! If you're up for a challenge, we want to speak to you!

The Customer Experience Manager will have responsibility for the operational and financial performance of the leisure facility. They are responsible for ensuring that excellent customer service is delivered at all times, that the facility is maintained to a high standard at all time, is financially successful and that the facility meets all specified safety, quality and performance standards.

In order to achieve this the role is critical in understanding customer needs and ensuring all elements of the offer deliver ahead of customer expectations. This requires working with Operations Manager, Bookings Team and Marketing to assess levels of customer satisfaction and to create and measure standards. Underpinning this is the need to embed standards in TLT culture working with relevant teams to train, evaluate and reward customer focus and customer service across the business, ensuring an on-going process of improvement. This is crucial to delivering an outstanding customer experience. 

 

 

Completed CV's and covering letters can be sent to;

Tanya Beckett, Recruitment, Cwmbran Stadium, Henllys Way, Cwmbran NP44 3YS

Telephone 01633 628935

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

CLOSING DATE: Monday 27th May 2019 at 5pm

 

 

 

Swimming Instructors Level 1 & 2

Various Contracts at Various Sites Available 

Salary variable based on experience 

 

Job Description & Person Specification - Level 1

Job Description & Person Specification - Level 2

 

Completed CV's and covering letters can be sent to;

Tanya Beckett, Recruitment, Cwmbran Stadium, Henllys Way, Cwmbran NP44 3YS

Telephone 01633 628935

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

 

 

 

 

Pilates Instructors

We're taking expression of interests for Casual Pilates Instructors to join our Team. We have various availability for classes, so please contact us for further information.

  

Please email us at: This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

 

 

Aqua Aerobics Instructors

We're taking expression of interests for Casual Aqua Aerobics Instructors to join our Team. We have various availability for classes, so please contact us for further information.

  

Please email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.